Data Protection

1xbad Privacy Policy — how your data is kept secure

Protecting your personal data is our top priority at 1xbad. On this page, find out what information we collect, how we use it, and how we keep it safe.

Last Updated: January 1, 2026

How we protect your information

1xbad applies internationally recognized security standards to protect every user's privacy.

SSL encryption

All your data is protected with 256-bit SSL encryption. No third party can view or read your data in transit from browser to server.

Non-Disclosure Policy

1xbad does not sell your personal data to third parties. Only limited information is shared with partners strictly necessary for service delivery.

Secure Data Storage

Your data is stored on encrypted servers under 24-hour security monitoring. Unauthorized access is completely prevented.

Cookie Controls

You decide which types of cookies to allow. All cookies except essential ones can be disabled in your settings.

KYC privacy

Documents submitted for identity verification are used solely for regulatory purposes. This information is never shared with third parties or advertisers.

Right to Erasure

You may request deletion of your account and personal data at any time. 1xbad will process the request within 30 days, except where legal obligations apply.

This Privacy Policy applies to the 1xbad platform (https://1xbad.pro) and all of its services. By using the site, you are considered to have accepted this policy.

1

Introduction & Purpose

1xbad is a trusted online gaming platform offering slots, Live Casino, Sports Betting, and Bingo to adult users in Bangladesh and beyond. We believe privacy is a fundamental right, which is why the 1xbad Privacy Policy is designed to give you a clear picture of what data we collect, why we collect it, and how it is used.

This Privacy Policy is built on international data protection laws and best practices. 1xbad is committed to never misusing your information or selling it to any third party without your consent. Our goal is to earn and maintain the trust of every user.

This policy may be updated at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified by email or in-app notification.


2

What information we collect

1xbad may collect your information from various sources. The following outlines in detail what type of information is collected, when, and how:

Data Types Example Purpose of Collection
Identity Information Full name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email, mobile number, address Account management and support
Financial information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device information, browser Security & Service Quality Improvement
Gaming Activity Betting history and win/loss records Responsible Gaming & Bonus Management

1xbad never has direct access to your password. All passwords are stored in hashed and encrypted form at all times.


3

How We Collect Your Data

1xbad collects your information through several methods. Transparency about each of these methods is a cornerstone of our privacy policy:

  • Information provided directly: Information you provide during registration, login, payment, or when contacting support.
  • Automatically Collected: Technical information is collected through cookies, web beacons, and log files while you use the site.
  • From Third Parties: Relevant information may be obtained from payment providers (bKash, Nagad), identity verification agencies, and fraud prevention services.
  • Gaming Activity: Your gameplay patterns, bet amounts, and session lengths on the platform are recorded automatically.

All data collection activities described above are conducted on a lawful basis and for legitimate purposes. If you believe any information is being collected without justification, please contact our support team.


4

Purpose of Data Use

1xbad uses collected data for specific and legitimate purposes only. We never use your information in any way that would violate your privacy.

  • Service Delivery & Operations: Account creation and management, payment processing, and delivery of gaming services.
  • Identity Verification: Verifying age and identity to prevent minors from accessing the platform.
  • Security & Fraud Prevention: Detecting suspicious activity, preventing money laundering, and maintaining platform security.
  • Customer Support: Resolving your issues, handling complaints, and improving service quality.
  • Meeting legal obligations: Complying with regulatory authority directives and supporting legal proceedings.
  • Responsible Gaming: Player gaming behavior is monitored so that assistance or limits can be provided when needed.
  • Promotional Communications: Keeping you informed about offers, bonuses, and promotions, with your consent.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings.


5

Data Sharing & Third Parties

1xbad does not sell your personal data to third parties. However, limited information may be shared with the following parties as required for service delivery:

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket that process transactions.
  • Identity Verification Agencies: Information required to complete the KYC process is shared with third-party verification providers.
  • Game Software Providers: Limited technical data is transmitted to the game provider's servers during gameplay.
  • Law enforcement agencies: Information may need to be disclosed if required by a court order or legal process.
  • Audit and compliance: Data required for gaming license authority audits is made available as needed.

All third parties with whom data is shared are contractually bound to comply with 1xbad's privacy policy. They are not permitted to use your data for their own purposes.


6

Cookies & Tracking Technologies

1xbad uses cookies and similar tracking technologies on the site. These improve your browsing experience and ensure the site functions correctly. There are three main types of cookies:

  • Essential cookies: Required for login sessions, security, and core site functionality. These cannot be disabled.
  • Performance Cookies: Helps improve service quality by analyzing which parts of the site are most frequently used.
  • Functional Cookies: Remembers your preferences (language, theme) to deliver a personalized experience.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some site features to stop working.


7

Data Retention Period

1xbad does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations:

  • Account information: While the account is active and for a minimum of 5 years after closure.
  • Financial transaction records: 7 years, in accordance with anti-money laundering regulations.
  • KYC documents: Up to 5 years after account closure.
  • Customer Support Contact: Up to 3 years.
  • Cookies & Technical Logs: Typically deleted within 90 days to 1 year.

Once the defined retention period expires, data is securely deleted or anonymized.


8

Your rights

1xbad respects your data protection rights. You have the following rights:

Right of access

The right to know what information we hold about you.

Right to Rectification

The right to correct inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to object

The right to object to the processing of your data for specific purposes.

Right to Data Portability

The right to receive your data in a machine-readable format.

Right to Restriction

The right to request that data processing be restricted under certain circumstances.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days. Please note that in some cases, complete deletion may not be possible due to legal obligations.


9

Protection of minors

1xbad strictly ensures that no person under the age of 18 can register or participate in gaming activities on the platform. We do not knowingly collect data from minors.

If we suspect that an account holder is under 18, the account will be suspended immediately and all collected data will be deleted. If a parent or guardian believes their child is using 1xbad, please notify our support team.

Registration by anyone under 18 is strictly prohibited. Any account registered with a false age will be terminated and all balances forfeited.


10

International data transfers

1xbad is an international platform, so your data may be stored or processed on servers outside Bangladesh. Such transfers only take place where adequate data protection standards can be ensured in the destination country or region.

For international transfers, 1xbad ensures the following safeguards are in place:

  • Verification that adequate international data protection standards apply in the destination country.
  • Strict agreements are in place with all data processors, requiring them to comply with 1xbad's privacy standards.
  • Ensuring full encryption during data transmission.

11

Security Measures

1xbad uses industry-leading technical and organizational security measures to protect your information:

  • 256-bit SSL/TLS Encryption: All data transmissions are fully secured.
  • Firewall & Intrusion Detection: Unauthorized access is automatically blocked.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Regular Security Audits: Regular audits conducted by independent third-party security experts.
  • Staff Training: All staff receive regular training on data handling practices.
  • Data Breach Response Plan: In the event of a data breach, users will be notified within 72 hours.

Use a strong password to keep your account secure and never share your login credentials with anyone.


12

Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact 1xbad's dedicated Privacy Team. We will provide an initial response within 7 business days and a full resolution within 30 days.

If your complaint is not resolved to your satisfaction, you may file a complaint with the relevant regulatory authority. Visit this page regularly for the latest information on our Privacy Policy.

Last Updated: January 1, 2026. Continued use of the 1xbad site after this date constitutes your acceptance of the updated Privacy Policy.

General Privacy Policy Inquiries

No, 1xbad never sells your personal information to third parties. Limited data is shared with specific partners solely for payment processing, identity verification, and legal compliance — and those partners are also required to meet our privacy standards.

To request deletion of your data, please contact our support team. We will complete the process within 30 days. However, certain financial records are legally required to be retained for a specified period under anti-money laundering laws.

Yes, 1xbad uses cookies. Essential cookies cannot be disabled as they are required for core site functionality. However, performance and functional cookies can be turned off through your browser settings.

Account data is retained for 5 years after account closure, financial transaction records for 7 years, and cookies and log files are typically deleted within 90 days to 1 year. Once the retention period expires, data is securely deleted or anonymized.

Yes, in the event of a data breach, 1xbad will notify affected users within 72 hours via email or in-app notification. We are committed to full transparency and a prompt response in protecting your information.
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